Returns & Exchanges

At Something Went Wrong, we believe your shopping experience shouldn't be another error in your day. If your purchase isn't quite right, we offer a hassle-free 30-day return window to help make things right.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the item you wish to return to generate a unique authorization number.

• 2.
  Pack Your Items

  Place the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided in your email to the outside of the box and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the return, we will process your refund to the original payment method within 5 to 7 business days.